Refund & Cancellation Policy
By scheduling an appointment and participating in a session (or sessions) with Jenn, you hereby agree to the following terms and conditions:
Jenn will make every attempt to communicate information and achieve contact with the metaphysical world; you understand and accept, however, that the aforementioned contact may not always occur, and is not guaranteed. As such, you further understand that any messages or information that may be successfully communicated, may or may not be what you were expecting (or hoping) to hear. By participating in this reading, you agree to release Jenn from any liability whatsoever, in perpetuity, for any information that may or may not be communicated to you during this session.
In exchange for your payment in the previously agreed upon amount, Jenn will perform a spiritualist reading tailor-made to your needs. In respectful consideration of new customers, Jenn’s Private Sessions include the ability to end your session before 15 minutes have passed, at which point you will receive a refund for the previously paid amount (minus a $10 Processing Fee). Any Private Session that surpasses the 15-minute mark will not receive any refunds, as all sales will be considered final past this point. All other requests for refunds will be denied. As previously mentioned, no information during a reading is guaranteed, and absolutely no refunds will be issued based on dissatisfaction resulting from messages that may or may not have been relayed during the reading.
If you need to cancel or reschedule an appointment, 48-hour notice will be required for a full refund (minus the aforementioned $10 Processing Fee) or to reschedule. If you do not show for your appointment, and/or do not contact to inform us that you can’t make it, no refunds or rescheduling will be available. Cancellations and rescheduling that occur the same day as your appointment, will receive a 50% refund.
You further agree and acknowledge understanding of the fact that any and all advice or affirmations of fact provided by Jenn, are for entertainment purposes only, and should not be the sole factor (or any factor) used by you in making any life decisions. You therefore agree to waive any and all rights to claim Jenn to be at fault for any damages that may result from the aforementioned advice or affirmations of fact provided by Jenn.
By scheduling a personal reading, you agree to the terms and conditions of this agreement.